Our founder, Arik Anderson, is an American travel professional who fell in love with Medellín on his first trip in 2005. He built Medellín Group the way he wished travel companies worked when he was the traveler: fixed prices, written confirmations, someone waiting at arrivals, and a phone that is answered.
The team that runs the operation every day is from Medellín. That mix is deliberate. You get people who understand exactly what a traveler from the US or Europe expects, and locals who know which street, which restaurant and which driver to trust. Every host, driver and interpreter you meet through Medellín Hostess is vetted, insured and coordinated by that same team.